Eldora News - Baxi Group welcomes Welsh Boiler scrappage announcement – Eldora Gold Boiler News

Eldora Gold Boiler News - Baxi Group welcomes the announcement that Wales is to benefit from a boiler

scrappage room scheme similar to that which has been running in England since 5 January 2010. However, only

people over the age of 60 will qualify for £500 towards the cost of a replacing an old, G rated boiler under the £2.5

million scheme.

Mark Kelly, CEO of Baxi Group UK and Ireland, said: "We are very pleased that another of the devolved countries

has committed to helping people replace their old, inefficient boilers. The Welsh scheme will be targeting over

60s, who they consider to be more vulnerable to fuel poverty.

"The scheme will help to cut fuel bills by around £235, as well as significantly reducing household carbon

emissions. And homes in off mains gas areas will have the opportunity to replace G rated boilers replaced with

new, high efficiency, A rated LPG boilers or low carbon technologies such as biomass boilers.”

The scheme will come into force on 1 April this year and the £2.5 million has been allocated for 2010/11. In

addition, £1.4 million will be invested in the Welsh Home Energy Efficiency Scheme, to help tackle fuel poverty in

households by improving heating and insulation.

About Potterton Products

As one of the heating industry's leading innovators, Potterton has all the answers when it comes to high efficiency

heating. The Potterton Gold Combi HE A, for instance, boasts a two year parts and labour warranty, integral clock

and a choice of flue systems for total freedom of boiler siting.

Potterton has a wide range of boilers that operate on natural gas or LPG. The Potterton gas boiler range includes

the Potterton Gold Combi 24HE, awarded a Best Buy by Which? magazine.

Global warming and climate change are issues that Potterton is actively working to combat. In line with

increasingly tough environmental standards, we are developing products like our Solar range to minimise the

impact on the environment.

By replacing a boiler that is over 10 years old, you could save on your heating bills and reduce your impact on the

environment.

Eldora Gold Boiler News - Multifit GasSaver and Potterton Promax combi boilers help Aster Group crack the Code in Bristol

Eldora Gold Boiler News - Installation of Baxi Group high efficiency boilers, integrated with innovative Multifit

GasSaver heat room recovery devices, has enabled Aster Group to successfully meet Level 3 of the Code for

Sustainable Homes on its Narroways Road development in Bristol.

Aster Group who own and manage around 17,000 affordable homes in the central south and south west of

England has recently opened its Narroways Road scheme. Constructed by the Leadbitter Group, Narroways

features 12 new two bed apartments, eight houses and five retail units. For this affordable development Leadbitter

Group specified Baxi Group's Potterton Promax 28 HE Plus Combination boilers, which included Multifit GasSaver

units in the flats, to meet the required SAP rating and achieve Code Level 3.

Meeting SAP cost-effectively to reach the right Code Level must be balanced with the need to provide an efficient,

appropriate and high quality heating and hot water solution for a particular project. Using the Potterton Promax

Combi boilers together with GasSavers provides the optimum solution at Narroways Road. The tenants are familiar

with the combi boiler and how it works, and the GasSaver builds on the boiler's own high efficiency to deliver even

better performance. This ensures that system specification, installation and operation are as straightforward as

possible.

Listed as an approved technology under SAP Appendix Q and recommended for use by the Energy Saving Trust,

the Multifit GasSaver can reduce the gas used to heat hot water by up to 37% annually. It sits neatly between the

boiler and its flue, recycling the heat from the flue gases which would otherwise be expelled into atmosphere and

wasted. This heat is then used to preheat water coming into the boiler from the cold mains supply.

The Potterton Promax 28 HE Plus is a compact, combination boiler which is SEDBUK Band A rated, capable of a

91.4% operating efficiency. Quick and easy to install, it boasts excellent flow rates and is available in 24, 28 and 33

kW outputs. Other benefits include built in frost protection, a range of flueing options, an optional wireless room

thermostat and a pump that automatically runs every 24 hours to keep itself in prime condition.

The Potterton boilers and Multifit GasSavers were installed by local contractor M G Plumbing. The Narroways Road

development opened officially on Friday 2nd July.

Go for Gold - Potterton Gold product range extended – Eldora Gold Boiler News

Eldora Gold Boiler News - The popular Potterton Gold range of boilers has been extended to include system

and heat only models, and a combi boiler specifically for LPG. The new Potterton Gold Cylinder completes the

collection room.

Building on the success of the Potterton Gold Combi HE, a 2010 Which? Best Buy, the new products offer installers

a high quality choice of products suitable for practically every application.

The Potterton Gold System HE is available in outputs of 18, 24 and 28 kW, has a SEDBUK 2005 rating of 91.2% and

is NOx Class 5 (the best). It comes with a one piece pre-plumbing jig and integral filling loop to make installation

quicker and easier, saving both time and money.

Compact and manoeuvrable, the Potterton Gold H heat only boiler is small enough to be installed in a standard

kitchen unit. It is available in outputs of 15, 18 and 24kW and is fully modulating to ensure excellent fuel

efficiency. There's no wiring between the pump and boiler, saving installation time.

The Potterton Gold range of unvented cylinders has been designed to complement the new boiler ranges. It is

available in capacities of 100, 120, 150, 170, 210, 250 and 300 litres so there's a model for every heating system.

KIWA approved, the cylinders have a stainless steel inner vessel and thermoplastic coating to protect against

corrosion and prolong life expectancy. They are insulated with a 50mm layer of polyurethane CFC-free foam,

giving enhanced heat loss performance. They are simple to install and maintain, with all the controls and

connections easily accessible at the front. The coil-in-coil heat exchanger ensures rapid heat recovery and greater

efficiency.

The Potterton Gold range of combi, system and heat only boilers are all SEDBUK 2005 <90% efficient and are

backed by a two year warranty. The Gold Cylinder has a one year parts and labour warranty and a 25 year

warranty on the stainless steel vessel. All warranties are subject to registration and, where appropriate, annual

service.

For more information please visit http://www.pottertongold.co.uk/ or call 0844 871 1560.

Leading the field - Heateam wins Field Service Award – Eldora Gold Boiler News

We are delighted to announce that heateam, the service division of BDR Thermea, has won the Field Service category of the National Customer Service Awards 2010. Get the latest boiler technology from Potterton. Avoid being scammed, fraud and fallen into speeches of boiler room, online salesman warning, selling fake heatem, boilers. Keep updated on most recent technology news at Eldora News Resources online newspaper.
Heateam beat other finalists Royal Mail, Thames Water and Rentokil to win the prestigious accolade, following a presentation to the judges to demonstrate how we deliver customer service, training and quality with passion, professionalism and enthusiasm.
The judges said: "We were impressed with the emphasis on teamwork from this entry and how each individual is encouraged to take responsibility for customer service. The result is increased efficiency for the business and a better experience for the customer, which is what this award is about. A deserving winner.”
The achievement was announced during the award ceremony in London on 7 December, hosted by comedian Kevin Bridges.  The trophy was presented to John Orris, Field Service Manager, South region.
Lee Robinson, Customer Service Director, said: "Our field service engineers work tirelessly to keep our customers warm and happy.  During a typical day they could be carrying out a routine boiler service, carrying out repairs, working with an installer or contractor to explain our products or just showing the householder how to get the best out of their system.
"They often call when the householder is distressed or even angry, and always endeavour to leave them happy and comfortable.  The recent weather conditions have been very difficult for everyone in the heating industry, and our engineers have been affected by the snow and ice like everyone else.  However, they have pulled together, and worked long hours in difficult conditions, to try and get to people as soon as possible.
"I am extremely proud to add this award to our recent service centre success, where we were ranked seventh in the 2010 Top 50 Call Centres for Customer Service. 
"I would like to thank everyone in heateam for their dedication and hard work in making us the best service provider in the heating industry,” adds Lee.
heateam, BDR Thermea's in-house service division has a national network of over 280 highly skilled Gas Safe registered field service engineers,  They provide service and support for all Baxi, Potterton, Main and Remeha domestic boilers, Heatrae Sadia and Santon hot water products and Valor fires. The Warwick-based service centre is open 363 days a year.
For more information visit the heateam website or call 0844 335 2266.

Eldora Gold News: Potterton Gold Combi Boiler 24 HE - still one of the UK's Best Buys

Leading consumer resources magazine Which? has rated the Potterton Gold Combi 24 HE a Best Buy for an unprecedented fourth year running.  It received 5-star ratings for ease of use, ease of installation, features and NOx emissions, and an overall score of 74 per cent.

The report praised its efficiency, hot water output and durability.  According to the Which? expert,  the boiler is "exceptionally easy to service with plenty of room to work inside the boiler”.

Paul Haynes, Head of Potterton Product Management, said: "We are delighted with the ongoing recognition of this great boiler.  The Potterton Gold Combi HE is made from high quality components and undergoes rigorous quality testing to ensure it meets our demanding standards of reliability.

"It comes with a pre-plumbing jig, a filling loop fitted as standard and extensive flue options for flexibility of siting to make it easy to install.”

The Potterton Gold Combi HE range is available in outputs of 24, 28 and 33 kW, with a dedicated 28kW LPG model.

For the householder, the boiler's excellent energy efficiency means reduced gas bills and a reduction in carbon emissions.  The Potterton Gold Combi HE range is all Energy Saving Trust Recommended products.  The controls are easy to use and a timer is included.  There's also a digital display and bright neon lights to show the boiler's current operational status. Handily the instructions are also inside the controls cover.

About Potterton

Potterton is a known British company with long established credentials. In fact, we have a track record stretching back some 150 years, all of which makes us a trusted name.

Potterton history. For over 150 years the Potterton brand has stood for high quality and unrivalled service in the design and manufacture of boilers.  In fact, over the years Potterton has built more than 5 million boilers.

We have a set of brand values that are part of the Potterton ethos.

Reliability. We have made our name synonymous with reliability.  It is the number one reason to buy Potterton.  It applies to our products, our service and our people.  Potterton is all about reliability.

Trust. We want everyone to know they can trust us and our products.  We don't make false promises or claims.

Mainstream. We are not niche.  We are for everyone.  Our boilers and services are designed to meet the needs of just about everyone out there.

User-friendly. Whether it is for customers, installers or specifiers, we solve problems.  So our boilers are easy to fit and easy to use every day.

Relaxed. We're decent people to work with.  We don't make an unnecessary fuss.  So whatever the requirement, people know they can approach us and we'll listen with an open mind.

Customer-focussed. We make products that are important to people.  That generate essential heat and hot water.  Therefore, we have to put customers first.  Our products are too important to work any other way.